Royal Crown Ride Privacy Policy and Cookie Policy


Effective Date: February 25/2025
Last Updated: February 25/2025

1. Scope 

We, Royal Crown Ride ("[Royal Crown Ride inc]"), are committed to protecting your personal data and ensuring your privacy during its processing in accordance with applicable data protection laws. This Privacy Policy informs you, as a visitor to our website, user of our mobile app, or customer of any services we provide (together referred to as "Royal Ride Services"), about the personal data we process and the purposes for which we do so. Royal Ride Services are not intended for minors. Information about the processing of personal data of any Drivers, contractors, or Chuaffeur can be found in the Driver Privacy Policy.

2. Name and Contact Information of the Controller

The controller for data processing under the General Data Protection Regulation (GDPR) is:
Royal Crown Ride inc
3101 Wells Branch Pkwy
Austin Texas 78728 Email: info@royalrideinc.com
For additional information, please visit our Legal Notice.

3. Contact Information for the Data Protection Officer

Our Data Protection Officer (DPO) is:

Imad Zabalawi
Royal Crown Ride Inc
Austin Texas
Email: dataprotection@Royalrideinc.com
You can contact our DPO confidentially at the above address or by email.

4. Data Security

Royal Crown Ride inc uses appropriate technical and organizational measures to ensure that your personal data is protected against unauthorized access, alteration, or destruction. We implement encryption and other security practices to protect data transfers between your device and our services. While we take every precaution to protect your data, we advise using fully encrypted communication methods for confidential information. If you prefer encrypted communication, please contact us for details on how to proceed.

5. Provision of the Website and Services

When you visit our website or use our app, certain data is automatically collected by our systems, such as your IP address, browser type, and other usage data ("Usage Data"). This data is used to maintain our website, improve services, and monitor for security purposes. If you visit our website without logging into our app or services, we will not know who you are unless you voluntarily provide information. We also use cookies, which are small files that store information about your preferences and usage.
For detailed information on cookies, please refer to our Cookie Policy.

6. Cookies and Similar Technologies

Royal Crown Ride inc uses cookies and other tracking technologies to enhance your user experience and improve our services. Cookies allow us to remember your preferences and help us personalize our services. You can manage your cookie settings at any time via our Consent Management Platform (CMP). You can also disable cookies via your browser settings, though this may impact certain functionalities of our services.

7. App-Specific Features

If you use our mobile app, we may collect additional data such as device information, app version, and usage statistics. Push notifications may also be sent to your device if you have opted in. The legal basis for processing your personal data via our app is your consent.

Device Permissions and Access

  • Camera and Media Access: If you use features that require camera access (e.g., capturing profile photos, scanning QR codes), we will request your permission before accessing your device's camera. You can manage this permission in your device settings.
  • Notifications: We may send push notifications for ride updates, promotions, or security alerts. You can opt in or out of notifications via your device settings or app preferences.
  • Location Data: If you use location-based services (e.g., ride-hailing, estimated arrival time), we collect location data with your consent. You can enable or disable location tracking through your device settings.

8. Payment and Fraud Prevention

Payments made through our services are securely processed via a certified third-party provider. Your payment information is stored securely with the provider and is not directly accessible by Royal Crown Ride inc. For fraud prevention, we may share your payment details with external service providers to verify the legitimacy of the transaction. This processing is based on our legitimate interest in preventing fraud.

9. Communication with Us

If you contact us (via phone, email, or any other method), we will process your personal data to handle your request. The legal basis for processing your data in these cases is either your consent or the performance of a contract .

10. Email Advertising and Newsletter

If you have opted into receiving marketing emails or newsletters, we will use your contact details to send you information about our services, promotions, and updates. You may opt out of these communications at any time by clicking the unsubscribe link in any email or contacting us directly.

11. Third-Party Data Processors

We may share your data with trusted third-party service providers who help us deliver our services. These processors are contractually bound to comply with data protection standards.

12. Rights of Data Subjects

You have the following rights under the GDPR:

  • Right to access: You can request information about the data we process about you.
  • Right to rectification: You can ask us to correct any inaccurate data.
  • Right to erasure: You can request the deletion of your data in certain circumstances.
  • Right to restriction: You can request us to restrict processing of your data under certain conditions.
  • Right to objection: You can object to the processing of your data, especially for direct marketing.
  • Right to data portability: You can request your data in a structured, machine-readable format.
  • Right to lodge a complaint: If you believe we are processing your data unlawfully, you can lodge a complaint with a supervisory authority.

13. Automated Decisions

We may use automated decision-making processes in certain situations, such as fraud detection. You have the right to contest these decisions and seek human intervention.

14. Data Retention

Your personal data will be retained for as long as necessary to fulfill the purposes for which it was collected or as required by law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page, and we will notify you of significant updates.
Issued: 02/25/2025

Cookie Policy for Royal Crown Ride inc

Cookie Policy for Royal Crown Ride inc


Royal Crown Ride inc uses cookies, pixels, or similar technologies (e.g., tags, web beacons, or gifs). These are small files stored on your device to help us recognize you or collect information more efficiently when you use our app or website.

Cookies can be categorized based on their duration. Session cookies are deleted automatically when you end your browser session, while permanent cookies are stored beyond individual sessions and enable us to recognize your device in the future. We also distinguish between our own cookies and those from third parties.

You can manage cookie storage by adjusting your browser settings or deleting cookies manually. However, please note that disabling cookies may affect certain features or functionality of our services. The storage duration of cookies varies and can be viewed in your browser settings.

During your visit, we will set cookies that are essential for functionality or to enhance your experience. These include cookies for:

  • Identification and authentication
  • Storing your preferences and settings (e.g., language settings)
  • Retaining previously entered information to prevent redundant data entry
  • Security-related cookies
  • Cookies for multimedia players

Additionally, we use cookies for analytics purposes, such as improving app functionality, detecting technical issues, and preventing misuse (e.g., fraud or cyberattacks). We aim to perform these evaluations in an anonymized or pseudonymized manner.

Third-party cookies, pixels, or similar technologies may also be used by our partners to enhance services, measure advertising performance, and improve user experiences. These evaluations are typically performed in anonymized or pseudonymized formats wherever possible.

Third-Party Services

We use several third-party services to improve our app and advertising measures, including but not limited to:

  • Bing Ads: For measuring the effectiveness of our ads. You can read Microsoft’s privacy policy here.
  • Google Ads and Google Analytics: Used for tracking website and app usage and for remarketing. Additional details on Google’s privacy policy are available here.

Managing Cookies

You can manage your cookie preferences through your browser settings. Disabling cookies may limit the functionality of our app or website, but it will not prevent access to it entirely.

To opt-out of certain third-party cookies, you can visit the following:

For more details on specific third-party services, please refer to their respective privacy policies.

Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page regularly for any updates.

If you have any questions about our cookie policy or would like to exercise any of your rights, please contact us at info@royalrideinc.com

Effective Date: 02/25/2025

Royal Crown Ride